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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alejandro Rojas

May 5, 2025

5  out of  5
rating by Alejandro Rojas
"Thank you Jahaira for helping me save over $600 on homeowner insurance! Also lowering my monthly car insurance payment. You were very helpful and would answer every question I had along the way. Recommend."
We responded:
"Thank you for the 5 stars! We are happy that you saved $$$"
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Araceli Lopez

April 30, 2025

5  out of  5
rating by Araceli Lopez
"Soledad consistently provides exceptional service. Whether my questions are simple or complex, she always takes the time to find the answers and offer clear, helpful guidance. Her extensive knowledge, professionalism, and kind demeanor truly set her apart. Despite her busy schedule, she always makes us feel like a priority, which speaks volumes about her dedication and customer care."
We responded:
"Thank you for you your review! "
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Anne Carpenter

April 22, 2025

5  out of  5
rating by Anne Carpenter
"Andy was very helpful and friendly. It was a pleasure working with her"
We responded:
"Thank you for the 5 stars!"
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Jocelyn Ruiz

April 21, 2025

5  out of  5
rating by Jocelyn Ruiz
"Andrea Solorzano was very helpful."
We responded:
"Thank you for the kind review!"
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Jose Mata

April 1, 2025

5  out of  5
rating by Jose Mata
"Estoy agradecido por el excelente trabajo que me hizo Andy y me lo hizo al cien. Me voy feliz."
We responded:
"Jose, thank you for your wonderful review!"
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Bogdan Zavalnyuk

March 12, 2025

1  out of  5
rating by Bogdan Zavalnyuk
"Did not have a good experience. I have a huge property, & as a home-owner they say I can't park my trucks (I'm a truck driver) at my home. As a small business owner my office is in my home & truck. Plenty of small business owners keep their equipment at home. Since when is it that you can't operate out of a home? The all American "we started our business in our garage" is being trampled on by these guys. They canceled my policy on the basis that I park my trucks in my yard. Small business owners beware of this company & double check what they're saying! Your property may not be insured. Do NOT Recommend"
We responded:
"Thank you for bringing this to our attention, Bogdan! A quick check of our records here at your local office indicates that your home policy is in force with nothing about a cancellation or eligibility noted. Our agent Scott will reach out to you to resolve any other concerns."
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Makenna

January 22, 2025

5  out of  5
rating by Makenna
"Scott and his team (Tania is the awesome rep I’ve worked with) have been amazing to work with! I was having a hard time insuring an old home and they quickly got me a quote that was significantly better than what I’d been quoted elsewhere. I was able to get both home and auto through Scott and have had a great experience. They sincerely care about their clients and it shows. Already have recommended them to several people. Thank you Scott and Tania!"
We responded:
"Thank you so much for the kind words! We're so glad Scott and Tania could help make the insurance process easier for you. It’s great to hear you found a better quote, and we really appreciate your trust and recommendations."
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Stephine

October 1, 2024

5  out of  5
rating by Stephine
"I have been with State Farm for years and working with Tania and she is AMAZING! Very knowledgeable, highly professional. Best agency in WA🙏🏽"
We responded:
"Stephine, we are so glad you have been loyal for years. Thank you for your kind review and five-stars!"
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eric MOORE

August 31, 2024

5  out of  5
rating by eric MOORE
"I have been with Scott’s agency for years. We have stuff in another state thru State Farm and I can tell you hands down, he is the best anywhere. When it comes to helping his customers. Give him and his team a try. You will be shocked at the great service you receive."
We responded:
"Eric, we are pleased to hear that you have had an amazing experience. Thank you for your continued loyalty!"
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Jamie Dunn

July 18, 2024

5  out of  5
rating by Jamie Dunn
"Amanda Sinnes has been incredible to everyone that I have sent over to Scott Smith State Farm. My family and friends love her. She is quick to respond, has incredible rates, and I have really enjoyed State Farm."
We responded:
"Jamie, we appreciate your kind words! Thanks for the review :)"
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TheBauldsasquatch

June 28, 2024

5  out of  5
rating by TheBauldsasquatch
"Always friendly and awesome."
We responded:
"Thank you for your review!"
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Mayra Tapia

June 4, 2024

5  out of  5
rating by Mayra Tapia
"Professional, efficient, and experienced. Saved quite a bit of money on my homeowners insurance. They are honest as well. I had them look at a few other things and it didn't make sense and they were very honest and transparent which was amazing. Thank you for saving me money!"
We responded:
"Mayra, thank you for your review and kind words! We appreciate you!"
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Steve Vance

June 4, 2024

5  out of  5
rating by Steve Vance
"Everyone at Scott's office is fast, friendly, efficient, and accommodating. You can't ask for better service!"
We responded:
"Thank you for your kind words, Steve!"
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Taylor Jackson

May 8, 2024

5  out of  5
rating by Taylor Jackson
"Five stars all the way! Amanda Sinnes provides exceptional service! This office truly goes above and beyond to find the perfect coverage for your needs. Couldn't be happier with their expertise and dedication!"
We responded:
"Taylor, thank you for your review and shout out of our team member Amanda! We appreciate you sharing your experience with us!"
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Mark Rice

April 20, 2024

1  out of  5
rating by Mark Rice
"They have moved and reduced hours"
We responded:
"Hi Mark, Thank you for pointing out our new address change, we have since updated our location address and hours. We hope to be able to serve you at our new address."
Profile photo of Esperanza Mata (Paloma chacon)

Esperanza Mata (Paloma chacon)

April 11, 2024

5  out of  5
rating by Esperanza Mata (Paloma chacon)
"Tengo más de 10 años con state farm: Scott excelente servicio cada año me hacen una cita para revisión el personal amable lo recomiendo"
We responded:
"Thank you for your loyalty over the years and for recommending us! We're glad to hear you're satisfied with Scott's service and our friendly staff."
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Michael Bush

April 6, 2024

5  out of  5
rating by Michael Bush
"Sole had great customer service and was able to help provide me with a great quote very quickly!"
We responded:
"Thank you for your review and praise of our awesome team!"
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Hardwith Sevilla

March 13, 2024

5  out of  5
rating by Hardwith Sevilla
"Excelente atencion, amabilidad!!!"
We responded:
"¡Muchas gracias por tu revisión! ¡Estamos muy agradecidos por ti!"
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Escorpión 006

February 18, 2024

5  out of  5
rating by Escorpión 006
"We been using state farm for 12 years best company around for our business"
We responded:
"Thank you so much for your review and 12 years of trust in us!"
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Monte Silliman

February 3, 2024

5  out of  5
rating by Monte Silliman
"Stephanie is terrific! She's very personable and professional."
We responded:
"Monte, thank you so much for your review and for praising our awesome agent Stephanie!"
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Cindy Hindman

February 1, 2024

5  out of  5
rating by Cindy Hindman
"They assist you anyway when they can. Do not have change."
We responded:
"Cindy, thank you for your review! You've made our day here!"
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Claudia Restor

January 31, 2024

5  out of  5
rating by Claudia Restor
"Excellent job, I asked him to get quotes for me and not only did Soledad Kurtz take her time, she also took care to put everything on the property and make sure that it covered my needs and did not have things that would only make me spend more and were not necessary."
We responded:
"Magy, we are so glad to hear that our awesome agent Soledad was helpful in finding you a custom insurance plan that works best for you! Thank you for your review!"
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Erick Salinas

January 16, 2024

1  out of  5
rating by Erick Salinas
"Arrogant and rude"
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Rob Brancato

December 8, 2023

5  out of  5
rating by Rob Brancato
"I have had my all of my insurance needs through Scott Smith and State Farm. Very easy going experience, I always feel taken care of, and I am happy with my insurance. Scott is awesome and he cares about his customers. I have also worked with Soledad Kurtz when I am unable to meet with Scott and I get the same top notch customer service. I recommend Scott and his office if you are looking for any insurance needs you night have. Give them a call and see what they have to offer you. 👍"
We responded:
"Rob, thank you so much for your review and praise of our awesome agent Soledad! On behalf of all of us, It has been our absolute pleasure to serve you. We appreciate you taking the time to share your experience with us! "
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David Ellis

November 12, 2023

5  out of  5
rating by David Ellis
"Scott Smith State Farm Agency is the most helpful insurance Agency I have ever encountered. They explain well how Auto insurance works in my favor."
We responded:
"David, we are so glad to know we hit the mark! Thank you for taking the time to let us know about your experience!"