State Farm® Insurance Agent Scott Smith

"Absolutely incredible customer service from the nicest person I’ve met in the 8 months I’ve lived here. Soledad is amazing! She was able to help me with a $350 6 month savings from another company! Thank you! Highly recommend!!!"

"We all need insurance, so why not go with the best! Amanda and their team take the time to really get to know you, what you need, and what’s most important to you and will cater a policy around those needs to make sure your always fully covered. They are also extremely knowledgeable and will take the time to thoroughly explain your policy with you so there’s never a question about what you’re getting. You can tell Amanda truly cares about her clients! I’ve never felt like just another customer, she’s always made me feel like her most important customer, and I know she’ll treat you the same."

"Amanda Sinnes with Scott Smith State Farm was incredibly helpful in getting me properly covered. They took the time to walk me through my policy in detail and made sure I fully understood what my coverage includes, which gave me a lot of peace of mind. The process was smooth, clear, and never felt rushed. I really appreciated the patience and thoroughness—they made insurance feel straightforward instead of overwhelming. Highly recommend if you’re looking for knowledgeable and attentive service."

"I had a great experience with State Farm. Their customer service was excellent, professional, and genuinely helpful. They took the time to answer my questions and made everything easy to understand."

"I absolutely can’t imagine using another insurance company. This office always go out of there way to get things done right away and make everything easy! Also always quote the lowest on top of it!"

"We love working with Joy Holloway. She's always one call away for any of our many questions. We have multiple policies with them and have enjoyed working with Joy."

"Well taken care of. Quick turn around when docs requested."

"Maria is an outstanding insurance agent — professional, knowledgeable, and always willing to go the extra mile for her clients. She explains everything clearly and makes sure you fully understand your options before making a decision. Her communication is excellent, and she always responds quickly whenever I have a question or need assistance. I truly appreciate her honesty and dedication. I highly recommend Maria to anyone looking for reliable and personalized insurance service."

"Soledad is the best. I love that she gets back to me asap and handles everything within a timely manner"

"Soledad has been great with us and great customer service."

"Tania never fails at making my experience so seamless and efficient!! Always a pleasure to speak with her!"

"I cannot recommend Sol enough! She is an excellent rep for State Farm. Highly Recommend!"

"Good experience and good customer service"

"Scott is his staff are always helpful and you can tell they love State Farm! Scott Smith and his whole team make me feel like I am there number one customer without feeling phony. They all genuinely like serving, helping and making sure my experience is beneficial and enjoyable. Nobody looks forward to needing their insurance but if you ever need to use it being with Scott Smith State Farm will be the best during a difficult time!"

"Scott Smith and his State Farm team are incredible and always willing to help. From the moment you walk into the office, you can tell the staff is exceptional—friendly, knowledgeable, and genuinely interested in taking care of their clients. Scott really understands insurance and makes the process simple and stress-free, while his team goes above and beyond to answer questions and provide great service. Great office, outstanding people, and truly top-notch support. If you need insurance in the Tri-Cities, Scott Smith State Farm is the place to go. They’ve always done a great job for me, and I confidently recommend them to anyone looking for an agent who truly cares."

"Scott Smith's State Farm Insurance agency has been very helpful on several occasions. First with our family's insurance needs (home, auto, etc.) where they were able to bring us back to SF with the right coverage at the right price. And secondly, with our small, 12 home, HOA that needed a new carrier after our previous discontinued HOA policies. Scott's team of knowledgeable professionals assembled the right coverage at a considerable savings to what we were previously paying. Scott and his team know insurance, have always been very straightforward and get the right coverage and pricing. Very happy we made the move to this agency!"

"Super easy to work with and great communication."

"I would recommend Scott Smith agency, Soledad is my main contact and she has been very helpful and courteous. Thank you Soledad!"

"Sol at Scott Smith's agency has been amazing to work with! Through our constant changes, additions, and millions of questions, she has been so kind and willing to help!"

"With the cost of home insurance increasing you can still get affordable rates with State Farm. Spoke with Soledad Kurtz and had a quote completed with the hour. Costco couldn’t even beat their pricing for the same coverage!"

"Every time I call in, Soledad answers (very quickly) and she is always extremely helpful and pleasant to speak with! Very professional, knowledgeable and efficient with time! I’ve never experienced this having been with other insurance companies in the past where you normally go through an automated system and connect with a random agent. I love having a local agent to help us with our questions. You’re amazing, Soledad 🙏🏼 - Angel & Junior"

"Professional, efficient, and experienced. Saved quite a bit of money on my homeowners insurance. They are honest as well. I had them look at a few other things and it didn't make sense and they were very honest and transparent which was amazing. Thank you for saving me money!"

"Very polite and helpful staff, the information I needed was forwarded promptly."

"I contacted Scott Smith because of my previous dealings with him in the past. He assigned Andrea (ANDY) to take care of my home and auto policies. I consider her very competent, excellent listener in understanding all my needs and answering all my questions that made me very comfortable. Within no time not only she gave me the detailed quote but also identified couple of additional options that could further reduce the total premium. I did exercise those options . One unique characteristic I experienced with Andy was her prompt responsiveness. I am extremely happy with the office manager Scott Smith and Andy- the 5* agent ! YOU CAN'T GO WRONG WITH THIS CUSTOMER FOCUSED TEAM!!!!!"

"Andy helped me in a very positive way and very professionally."