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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Darrick Earegood

February 22, 2026

5  out of  5
rating by Darrick Earegood
"Great agent and great team!"
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Debra Branson

February 21, 2026

5  out of  5
rating by Debra Branson
"I appreciate that I'm not just a number. Scott regularly meets with us to explain what we are buying and we discuss what our current and future needs are. He is honest and looks out for us."
We responded:
"Thank you so much for your review Debra!"
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Jan Phillips

February 21, 2026

5  out of  5
rating by Jan Phillips
"Love this agency!"
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Kyle Wheeler

February 21, 2026

5  out of  5
rating by Kyle Wheeler
"Anyone lucky enough to be a customer of Scott’s can rest assured they’re being taken care of by one of the BEST in the COUNTRY!! Scott and his team are true pros!"
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inderjit mahindru

February 21, 2026

5  out of  5
rating by inderjit mahindru
"Ask them questions about how coverage works, and pick their brains on various scenarios.

One thing I learnt is understanding “what goes into our insurance rates?”, and watch how your perspective changes on dealing with your insurance also known as “risk management”, I have always enjoyed getting our things taken care of in WA through the office of Scott Smith! (I can tell they spend time on training the team on how stuff works and not many insurance carriers come with a brick n mortar office to develop long term relationships).

You need a good doctor, a good attorney for various things, a good CPA and a good insurance agency!! And you’d be unstoppable for your goals!

His team members are amazing! Annual reviews for the win! Don’t let anyone believe “cheapest is the best”, because that’s now what you want at the time of the claims, you don’t want the cheapest coverage to protect your everyday risks! If your vision ain’t cheap, then your risk management should never be just price related!!!"
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Josiah Stromstad

February 18, 2026

5  out of  5
rating by Josiah Stromstad
"Great and efficient customer service. Always easy to work with."
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Dave Oney

February 17, 2026

5  out of  5
rating by Dave Oney
"I had been shopping around so that I could obtain vehicle insurance for my father, my son, as well as myself on 2 vehicles.
Maria Chavez was very helpful, attentive, patient, understanding, very quick and accurate! Before I knew it I had a policy that worked with my budget and the configuration of my policy that we needed and received!
Thank you Team!
@ Scott Smith Agency - State Farm Insurance"
We responded:
"Thank you, Dave. Helping you get the right coverage for your father, your son, and yourself is something we don’t take lightly. We’re glad it all came together smoothly. We appreciate the recommendation."
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Fabian Herrera

February 17, 2026

5  out of  5
rating by Fabian Herrera
"Very helpful and talked you threw everything highly recommended"
We responded:
"Fabian, thank you so much for the recommendation. We’re glad we could walk you through everything and make the process clear and helpful. We appreciate you being part of our State Farm family."
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Susan Westhart

February 13, 2026

5  out of  5
rating by Susan Westhart
"I had not heard from State Farm on a request. I phoned Maria Chavez and she graciously took on the task and completed it quickly! I was so thankful!"
We responded:
"Susan, thank you so much for sharing this. We’re glad Maria was able to jump in and get everything handled quickly for you. We truly appreciate you trusting our office."
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Analexis Manjares-Diaz

February 6, 2026

5  out of  5
rating by Analexis Manjares-Diaz
"I can’t say enough good things about Scott Smith and his entire team. They are incredibly professional, responsive, and truly care about their customers. Tania, in particular, has been amazing—she’s always on top of any request, follows through quickly, and does a fantastic job making everything easy and stress-free.

You can genuinely tell that Scott, Tania and the whole team truly go the extra mile to help their customers feel informed and supported. If you’re looking for an insurance team that’s knowledgeable, attentive, and cares, I highly recommend Scott Smith’s team!"
We responded:
"Analexis, we appreciate the thoughtful review. Making sure our customers feel informed, supported, and taken care of is extremely important to us. Thank you for choosing our office."
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Debra Iniguez

February 6, 2026

5  out of  5
rating by Debra Iniguez
"Great service, great rates and quick response time!"
We responded:
"Thank you for the 5 stars!"
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Christopher Smith

February 4, 2026

5  out of  5
rating by Christopher Smith
"Great customer service and timely resolution to my question."
We responded:
"Christopher, thank you for taking the time to leave a review. We’re happy to hear you had a great experience and that our team was able to help in a timely way."
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Jackie Nix

February 2, 2026

5  out of  5
rating by Jackie Nix
"Very helpful! Everyone in their office are great. I highly recommend."
We responded:
"Thanks, Jackie. We’re grateful for the recommendation and glad our team could be there for you."
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levi s

February 2, 2026

5  out of  5
rating by levi s
"Great friendly service. Even after a move I still use scott Smith state farm."
We responded:
"Thank you, Levi. We appreciate your continued trust."
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Lynsey Isaacs

February 2, 2026

5  out of  5
rating by Lynsey Isaacs
"So far they have been so gracious and helpful with all my needs and are great at communication."
We responded:
"Thank you for the kind review, Lynsey. Our team is committed to providing clear communication and dependable service."
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Bill Reitan

January 30, 2026

5  out of  5
rating by Bill Reitan
"I've used Scott and his crew shortly after he opened years ago. I wanted a local agent, not a 800 phone number! They have been fabulous. State Farm may not be for everyone, but it fit my criteria."
We responded:
"Bill, thank you for sharing this and for being with us since the early days. We’re glad having a local agent and a familiar team has made a difference for you. We truly appreciate your trust and continued support."
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Juan Galvan

January 21, 2026

5  out of  5
rating by Juan Galvan
"Maria is awesome and goes the extra mile for you every time!"
We responded:
"Thank you, Juan. We’re glad Maria took great care of you. We appreciate your trust."
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Jonathan Plum

January 13, 2026

5  out of  5
rating by Jonathan Plum
"Absolutely incredible customer service from the nicest person I’ve met in the 8 months I’ve lived here. Soledad is amazing! She was able to help me with a $350 6 month savings from another company!

Thank you! Highly recommend!!!"
We responded:
"Thank you, Jonathan. We’ll be sure to pass this along to Soledad. We’re glad she could help you find real savings and make the process easy."
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Craig Barnes

January 9, 2026

5  out of  5
rating by Craig Barnes
"We all need insurance, so why not go with the best! Amanda and their team take the time to really get to know you, what you need, and what’s most important to you and will cater a policy around those needs to make sure your always fully covered. They are also extremely knowledgeable and will take the time to thoroughly explain your policy with you so there’s never a question about what you’re getting.

You can tell Amanda truly cares about her clients! I’ve never felt like just another customer, she’s always made me feel like her most important customer, and I know she’ll treat you the same."
We responded:
"Craig, thank you for such a thoughtful review. Amanda truly cares about making sure people feel confident and fully covered, and it means a lot to hear that came through in your experience. We really appreciate your trust."
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Corey Mann

January 9, 2026

5  out of  5
rating by Corey Mann
"Amanda Sinnes is our agent and she is such a wonderful person to have on your side when it comes to any coverage you may be looking into. I won’t be looking for another agent anytime in the future as long as I have her!"
We responded:
"Thank you, Corey. We are glad Amanda has been able to support you with your coverage and be someone you can rely on."
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Alessandra Jorge-Dearing

January 9, 2026

5  out of  5
rating by Alessandra Jorge-Dearing
"Scott Smith State Farm and their team especially Amanda Sinnes has been in instrumental in taking care of mine and my family’s needs. Not only is this team knowledgeable and friendly , but available and solution oriented. They really care! I can’t imagine a better team to take care of my home and auto insurance"
We responded:
"Thank you for the great review, Alessandra. Providing knowledgeable, friendly, and responsive service is always our goal, and we are happy to hear our team delivered that for you."
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Lilia Sanchez

January 9, 2026

5  out of  5
rating by Lilia Sanchez
"Amanda Sinnes with Scott Smith State Farm was incredibly helpful in getting me properly covered. They took the time to walk me through my policy in detail and made sure I fully understood what my coverage includes, which gave me a lot of peace of mind. The process was smooth, clear, and never felt rushed. I really appreciated the patience and thoroughness—they made insurance feel straightforward instead of overwhelming. Highly recommend if you’re looking for knowledgeable and attentive service."
We responded:
"Thank you, Lilia. We are glad Amanda was able to help you feel confident and fully informed about your coverage. We truly appreciate the recommendation."
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kay King

January 9, 2026

5  out of  5
rating by kay King
"Maria Chavez was very helpful in getting me a rental home policy at a better rate than my previous insurer. When my lender didn't recognize the new policy, Maria took responsibility for calling them and resolving the issue. I would recommend Maria."
We responded:
"Thank you for sharing your experience, Kay. We’re happy Maria was able to secure a better rate and take care of the issue quickly."
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Allison Solorzano

January 8, 2026

5  out of  5
rating by Allison Solorzano
"I had a great experience with State Farm. Their customer service was excellent, professional, and genuinely helpful. They took the time to answer my questions and made everything easy to understand."
We responded:
"We appreciate the review, Allison. Our team works hard to be helpful, clear, and professional, and it means a lot to hear that reflected in your experience."
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Timmary Staigle

January 7, 2026

5  out of  5
rating by Timmary Staigle
"Maria Chavez was fantastic to work with. She explained everything clearly, ran multiple estimates for different scenarios, and took the time to walk me through each option. Very knowledgeable, patient, and easy to work with. Highly recommend!"
We responded:
"Thanks for the great review, Timmary. Maria does an excellent job making sure everything is explained and tailored to each situation. We’re happy to hear you had such a positive experience."