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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stephine

October 1, 2024

5  out of  5
rating by Stephine
"I have been with State Farm for years and working with Tania and she is AMAZING! Very knowledgeable, highly professional. Best agency in WA🙏🏽"
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eric MOORE

August 31, 2024

5  out of  5
rating by eric MOORE
"I have been with Scott’s agency for years. We have stuff in another state thru State Farm and I can tell you hands down, he is the best anywhere. When it comes to helping his customers. Give him and his team a try. You will be shocked at the great service you receive."
We responded:
"Eric, we are pleased to hear that you have had an amazing experience. Thank you for your continued loyalty!"
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Jamie Dunn

July 18, 2024

5  out of  5
rating by Jamie Dunn
"Amanda Sinnes has been incredible to everyone that I have sent over to Scott Smith State Farm. My family and friends love her. She is quick to respond, has incredible rates, and I have really enjoyed State Farm."
We responded:
"Jamie, we appreciate your kind words! Thanks for the review :)"
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TheBauldsasquatch

June 28, 2024

5  out of  5
rating by TheBauldsasquatch
"Always friendly and awesome."
We responded:
"Thank you for your review!"
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Mayra Tapia

June 4, 2024

5  out of  5
rating by Mayra Tapia
"Professional, efficient, and experienced. Saved quite a bit of money on my homeowners insurance. They are honest as well. I had them look at a few other things and it didn't make sense and they were very honest and transparent which was amazing. Thank you for saving me money!"
We responded:
"Mayra, thank you for your review and kind words! We appreciate you!"
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Steve Vance

June 4, 2024

5  out of  5
rating by Steve Vance
"Everyone at Scott's office is fast, friendly, efficient, and accommodating. You can't ask for better service!"
We responded:
"Thank you for your kind words, Steve!"
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Taylor Jackson

May 8, 2024

5  out of  5
rating by Taylor Jackson
"Five stars all the way! Amanda Sinnes provides exceptional service! This office truly goes above and beyond to find the perfect coverage for your needs. Couldn't be happier with their expertise and dedication!"
We responded:
"Taylor, thank you for your review and shout out of our team member Amanda! We appreciate you sharing your experience with us!"
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Mark Rice

April 20, 2024

1  out of  5
rating by Mark Rice
"They have moved and reduced hours"
We responded:
"Hi Mark, Thank you for pointing out our new address change, we have since updated our location address and hours. We hope to be able to serve you at our new address."
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Esperanza Mata (Paloma chacon)

April 11, 2024

5  out of  5
rating by Esperanza Mata (Paloma chacon)
"Tengo más de 10 años con state farm: Scott excelente servicio cada año me hacen una cita para revisión el personal amable lo recomiendo"
We responded:
"Thank you for your loyalty over the years and for recommending us! We're glad to hear you're satisfied with Scott's service and our friendly staff."
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Michael Bush

April 6, 2024

5  out of  5
rating by Michael Bush
"Sole had great customer service and was able to help provide me with a great quote very quickly!"
We responded:
"Thank you for your review and praise of our awesome team!"
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Hardwith Sevilla

March 13, 2024

5  out of  5
rating by Hardwith Sevilla
"Excelente atencion, amabilidad!!!"
We responded:
"¡Muchas gracias por tu revisión! ¡Estamos muy agradecidos por ti!"
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Escorpión 006

February 18, 2024

5  out of  5
rating by Escorpión 006
"We been using state farm for 12 years best company around for our business"
We responded:
"Thank you so much for your review and 12 years of trust in us!"
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Monte Silliman

February 3, 2024

5  out of  5
rating by Monte Silliman
"Stephanie is terrific! She's very personable and professional."
We responded:
"Monte, thank you so much for your review and for praising our awesome agent Stephanie!"
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Cindy Hindman

February 1, 2024

5  out of  5
rating by Cindy Hindman
"They assist you anyway when they can. Do not have change."
We responded:
"Cindy, thank you for your review! You've made our day here!"
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Claudia Restor

January 31, 2024

5  out of  5
rating by Claudia Restor
"Excellent job, I asked him to get quotes for me and not only did Soledad Kurtz take her time, she also took care to put everything on the property and make sure that it covered my needs and did not have things that would only make me spend more and were not necessary."
We responded:
"Magy, we are so glad to hear that our awesome agent Soledad was helpful in finding you a custom insurance plan that works best for you! Thank you for your review!"
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Erick Salinas

January 16, 2024

1  out of  5
rating by Erick Salinas
"Arrogant and rude"
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Rob Brancato

December 8, 2023

5  out of  5
rating by Rob Brancato
"I have had my all of my insurance needs through Scott Smith and State Farm. Very easy going experience, I always feel taken care of, and I am happy with my insurance. Scott is awesome and he cares about his customers. I have also worked with Soledad Kurtz when I am unable to meet with Scott and I get the same top notch customer service. I recommend Scott and his office if you are looking for any insurance needs you night have. Give them a call and see what they have to offer you. 👍"
We responded:
"Rob, thank you so much for your review and praise of our awesome agent Soledad! On behalf of all of us, It has been our absolute pleasure to serve you. We appreciate you taking the time to share your experience with us! "
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David Ellis

November 12, 2023

5  out of  5
rating by David Ellis
"Scott Smith State Farm Agency is the most helpful insurance Agency I have ever encountered. They explain well how Auto insurance works in my favor."
We responded:
"David, we are so glad to know we hit the mark! Thank you for taking the time to let us know about your experience!"
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Daniel Tang

October 17, 2023

5  out of  5
rating by Daniel Tang
"Have used them for as long as I have lived here. Shout out to Soledad Kurtz for handling all my requests and she even helped deal with my renters insurance when my apartment complex started requiring it. They are always courteous and go above and beyond with anything you need done."
We responded:
"Daniel, we are so thankful you chose us for your insurance needs! Thank you for shouting out Soledad, we couldn't agree more! We appreciate you!"
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Kendall Burnett

July 1, 2023

5  out of  5
rating by Kendall Burnett
"Best ever I would give 10 stars if it would let me!!!"
We responded:
"We are so thankful for your five-star review, Kendall! Thank you for choosing State Farm!"
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Lauren Whitworth

June 9, 2023

5  out of  5
rating by Lauren Whitworth
"I have been a customer of this State Farm office for more than a decade and recently had the need to alter and add new policies. This office never fails to be attentive to my needs, understanding what products I am looking for and in turn delivering them both timely and accurately. I have to give a HUGE shout out to Amanda! If you desire exemplary customer service, someone who cares about their customers and provides accurate products fit for you, she's your person! Thank you State Farm & Amanda."
We responded:
"Lauren, thank you so much for shouting out our agency and our awesome agent, Amanda! We are so appreciative of your review and shout out of our team!"
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Renee Inman

May 30, 2023

5  out of  5
rating by Renee Inman
"Friendly, professional customer service!"
We responded:
"Thank you so much for your review, Renee! We appreciate you!"
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Sam Simpson

April 21, 2023

5  out of  5
rating by Sam Simpson
"I did the entire "6 month review of your insurance coverage/costs" and Agent Joy Holloway did a great job working with me today to get the right bundle for the lowest price. She brought me back to State Farm after being gone for a few years. You've been a joy, Joy! Scott, give her a raise!"
We responded:
"Sam, thank you so much for your praise of our awesome agent, Joy! You're right, she absolutely is a joy! We appreciate you letting us know about your experience, I know Joy does!"
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Ramon Barajas

February 17, 2023

5  out of  5
rating by Ramon Barajas
"Amazing customer service, Soledad Kurtz was beyond helpful with our policies."
We responded:
"Ramon, thank you so much for your review and high praise of our awesome employee, Soledad! We appreciate you!"
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Paul Guerra

January 19, 2023

5  out of  5
rating by Paul Guerra
"Soledad Kurtz has been phenomenal. She has been responsive and patient and has shared knowledge and direction without hesitation. She worked with me for coverage for my new home and transfer coverage for my vehicles from NY to Washington. She has definitely gone above and beyond."
We responded:
"Paul, we are so glad Soledad provided you with a great experience. Going above and beyond is always a goal of ours! Thank you so much for your review!"